Diane Shimota

In 1983 the California State Library funded the first statewide adult literacy program with $2.5 million. Forty years later, the values that were established in 1983 still ring true at California Library Literacy Services (CLLS), the statewide agency that provides funding for the Redlands Adult Literacy and Family Literacy Programs. This article highlights some of the core CLLS objectives, which have shaped the successful Redlands Adult and Family Literacy Programs.

A library welcomes everyone: Many of us cannot recall not having free and easy access to library services, but some long-term residents of Redlands never came to Smiley Library because they couldn’t read. In contrast, other adults, who are new to Redlands, eagerly come to Smiley Library because they know they will be welcomed and receive free services to improve their reading and writing. The Redlands Adult Literacy Program is a bridge that provides vital literacy services so that everyone can fully access library and community services.

Adult literacy programs rely on partnerships: CLLS funding for local literacy programs is contingent on local financial support. The Redlands Adult Literacy Program is grateful for the support provided by the city of Redlands, Smiley Library Trustees, the Friends of the Library, and local donors. These partnerships are based on a local and statewide recognition of the importance of adult literacy, which enables adults to get better jobs, advance their own and their children’s education, and leads to the promotion of better health and civic participation.

Adult learners are leaders in their own education and the Redlands Adult Literacy Program: Every year an adult learner speaks to the City Council to express their appreciation for the Council’s support of the Redlands Adult Literacy Program. The representative learner shares that year’s anthology entitled “Our Stories: A Collection of Writing.” Through these anthologies, the Redlands community learns about the lives and aspirations of community members who often feel invisible to the larger community. It takes courage, commitment, and drive to work to improve one’s reading and writing as an adult. Adult learners are the true ambassadors to anyone in Redlands who wants to make his/her life better.

The Redlands Adult Literacy Program was reinitiated in 2010 by the Friends of A. K. Smiley Public Library. In 2015, with funding provided by the city, the adult literacy program became a key component of library services. Through the dedicated service of its many volunteers and the leadership of literacy staff, over 450 lives have been changed. Adults have been able to keep or advance in their jobs because of their new-found literacy skills. Adults have opened businesses in the Redlands community. Adults have worked to gain skills so they can read to their children and help them with their homework. A welcoming library, strong partnerships, and respect for adults seeking to improve their lives profoundly changes the city of Redlands.

If you would like to learn more, we invite you to attend the next adult literacy volunteer tutor orientation scheduled for Saturday, June 22. Please reserve your space by contacting Diane Shimota, Adult Literacy Coordinator, at A. K. Smiley Public Library at 909.798.7565, ext. 4110, or by emailing literacy@akspl.org. Learn about how you might change an adult’s life through literacy and if you know someone who needs help with their literacy, please help them to contact Diane. All inquiries are confidential and services are free.

The Redlands Adult Literacy Program has chosen the book, Harvesting Dreams, Defying the Odds to Achieve the American Dream, by Erica Alfaro as this year’s Community Read. The book was selected because of its focus on the life-changing impact of education, how determination can overcome adversity, and its invitation to everyone to dream BIG. Erica will share her challenging journey from immigrant, teenage mother, domestic abuse survivor, to earning her master’s degree and becoming a spokesperson for sharing your story and achieving your dreams. 

The Redlands Adult Literacy Program invites the community to meet author Erica Alfaro on Saturday, March 9th, 2024 at the Contemporary Club, 173 S. Eureka Street, Redlands. Doors will open at 1:30 p.m. and the program will begin at 2:00 p.m. This is a free event open to everyone.

Harvesting Dreams has been read by over 100 members of the adult literacy community. They were moved by the challenges that Ms. Alfaro overcame in her quest for an education. Many adult learners who read her book said they could relate to her story and were inspired by her strength and courage.  

Cinderella Tran, an adult learner in the Adult Literacy Program, expressed her appreciation to the author by saying, “The book inspired me to think about how we have to encourage our children to get an education to better themselves.” Salma Marquez, a fellow-adult learner, said, “I think this book is inspirational for a lot of people especially Mexican people who came to this country. It is hard. Erica Alfaro is very strong.”  

Reading about the difficulties faced by Ms. Alfaro in her marriage, Yesenia Jimenez reflected, “I admire Erica for being a brave girl, even though she was very young, she knew how to take her place as a woman and distance herself from her boyfriend.” In her book, Erica shared that her boyfriend often discouraged her from continuing her education. Jeanne Fortier, an adult literacy tutor, reflected, “For Erica, giving up on her dreams for herself and her son was not an option.”  

Tutors and learners are well aware of the struggle that many people face to advance their education and they understand the courage and dedication necessary to advance themselves and their families in this ever more complicated world.  

This event is made possible through generous donations to the adult literacy program through the Friends of A.K. Smiley Public Library and support from the A.K. Smiley Public Library Endowment Fund. Copies of Harvesting Dreams are available for checkout at the Library. 

The ability to read and write at a level necessary to achieve your dreams is an essential need for everyone in the community.  Because the Redlands community has so many wonderful volunteers who donate their time to help others, the Redlands Adult Literacy Program is able to provide one-on-one tutoring in reading and writing for adults who need to improve their literacy skills to get better jobs, further their own education, help their children with schoolwork, or read a book.   

If you know someone who wants to improve their literacy, or if you would like to volunteer as an adult literacy tutor, please call 909.798.7565, ext. 4110, email literacy@akspl.org, or visit A.K. Smiley Public Library and ask for the adult literacy coordinator. All information is treated confidentially. You may also wish to visit www.akspl.org/literacy, to read more about the Redlands Adult Literacy Program. The next tutor orientation class will take place on Tuesday, January 23, 2024. Please contact the literacy coordinator if you are interested in attending this class.

Many adults join the Adult Literacy program to improve their reading and writing skills by working one on one with a volunteer tutor. Improved literacy helps these adults obtain jobs, further their own education, or help their children with schoolwork. Many tutors and learners have observed a growing need for adult learners to also attain digital skills. Computer literacy is of vital importance in our modern world.

There are many benefits to being computer literate in the 21st century including:

More job opportunities –

A basic level of computer literacy is necessary to apply for a job and once employed, to communicate with supervisors and coworkers. At many jobs, a higher level of computer proficiency gives an employee an advantage.

Better communication –

A significant part of communication in the 21st century is done remotely over computer networks. Email is more convenient than traditional mail in many ways, and people who might otherwise never be able to speak to each other regularly exchange messages even though they may be on opposite sides of the world. Whether you are keeping in touch with old friends, teachers, medical professionals, or emailing your resume to employers, communication via the internet is vital in the modern age.

Access to up-to-date news and information sources –

In addition to local, national, and world news, the internet is a valuable source of practical information regarding community activities and resources, travel, health issues, medication side effects, restaurant menus, school calendars, driving directions, and more!

Being prepared for the future –

Although technology continues to change, what class participants learn and use now will provide a solid foundation of computer literacy skills that will serve them for years to come.

For these reasons, the Redlands Adult Literacy Program has offered computer literacy classes to its participants since 2015. Initially, the classes included three skill levels: Basic, Intermediate, and Intermediate 2. As adult learners became proficient with basic computer skills, they wanted to learn more. In response to these changing learner goals, the computer literacy classes have evolved to include literacy lessons, writing projects, and presentation opportunities.

Participants in the computer literacy classes have a wide range of goals, including finding a job, advancement in their current position, communicating with far away family, and having the skills necessary to start their own business.

One such learner is Sotheavy Chev. She began attending computer literacy classes in spring 2023, nearly 20 years after taking a typing class and learning basic Excel in her native Cambodia. She immediately felt comfortable in the welcoming and relaxed atmosphere of the class and liked that the participants were encouraged to ask questions at any time. Through one of the computer literacy classes, Sotheavy wrote a poem about oysters that was published in the adult literacy anthology, Our Stories, A Collection of Writings, Volume 6.

As a very busy mother of three young boys, Sotheavy appreciates the 90-minute length of the classes and shares: “Even though class is only an hour and a half per week, I am learning – slow and steady like the turtle in the story. Improving my computer skills has given me my confidence back, and I am happier. I enjoy being with the other people in computer class, and I like how we are asked what we want to learn next.” With her improved computer skills and increased confidence, Sotheavy is looking forward to furthering her education.

The Adult Literacy Program needs more volunteers to help adults improve their reading and writing skills. If you have any questions or would like to become an adult literacy volunteer, please contact Diane Shimota, Adult Literacy Coordinator, at 909.798.7565, ext. 4110, or email literacy@akspl.org. If you know someone who needs literacy services, please ask them to contact Diane Shimota. All literacy services are free and confidential. Training, materials, and ongoing support are provided.

Kim Green contributed to this article.

The Redlands Adult Literacy Program is preparing to publish its sixth volume of Our Stories, A Collection of Writings, composed of writings from adult learners and tutors who participate in the Redlands Adult Literacy program.

The anthology includes writings that express empathy and gratitude for those who have impacted the authors’ lives, reflections about home or books that the authors have read, significant memories of family and friends, recollections of unexpected happenings, and stories about being close to nature.   

Through their writing, participants of the literacy program describe the challenges they face due to their low reading and writing skills and the joy they experience when they learn to read and write proficiently. “It is very hard to live on our world if you cannot read,” wrote one learner who is working diligently with his tutor to improve his reading skills. His dreams are to be able to comfortably read in public and share stories with his grandchild.   

Another learner shared that her mother is a housewife who is the hardest worker in her entire village. Her mom had big dreams for her children. The adult learner wrote, “My mom does not know how to read and write. She sent us all to school.” Education is an important part of her family because her mother knows the struggles of those who cannot read and write and the opportunities that arise when people are educated.   

Stories in this collection reflect the wide range of writing levels of adults in the literacy program. Each author worked diligently through the writing process with the assistance of a volunteer tutor. By working with their tutors, learners develop vital literacy skills that help them overcome obstacles in their lives.   

On September 19th, the Redlands City Council will consider the approval of a proclamation declaring Sunday, September 24th, Adult Literacy Day in Redlands. In prior years the City Council declared Adult Literacy Day to emphasize the importance of literacy in employment, family education, and civic engagement. To further celebrate the life-changing impact of literacy, the Redlands community is invited to join the Adult Literacy Program in its Celebration of Authors on Sunday, September 24th at 2:00 p.m. at the Contemporary Club, 173 S. Eureka St., Redlands. Adult Learners will read from their works which are published in the anthology. Light refreshments will be served. 

Our Stories, A Collection of Writings, Volumes 1 through 6, are available for checkout at Smiley Public Library. Additionally, many of the authors who submitted writings for the anthology accepted an invitation to read their stories on videotape and share them with the Redlands community. Some of these stories are available on the literacy webpage, www.akspl.org/literacy. 

If you would like to volunteer with the Redlands Adult Literacy Program, please contact Diane Shimota, Adult Literacy Coordinator, at (909) 798-7565 ext. 4138, or email literacy@akspl.org. You can learn more about the adult literacy program by attending the next volunteer tutor orientation scheduled for October 4, 2023. Please contact Diane for more information.   

If you know of someone who needs help in reading and writing, please encourage them to take the first step in changing their life by contacting the Redlands Adult Literacy Program. Tutoring is free and confidential.

On June 3, 2023, Assembly Majority Leader Eloise Gomez Reyes honored the Friends of A.K. Smiley Public Library (Friends) as one of the 2023 Non-Profits of the Year for Assembly District 50. The honor was awarded to the Friends for their support of the Redlands Adult Literacy Program. Since 2006 the Friends have co-sponsored and supported the Redlands Adult Literacy Program. This sponsorship was initiated when Smiley Library abruptly closed its grant-supported Adult Literacy Program due to the lack of local matching funds. Adult learners and their tutors sought support from the Friends.

In 2011 the Friends Board adopted a resolution which recognizes that adult literacy is of vital importance to the economic and social fabric of Redlands. The Friends consider the Adult Literacy Program one of its essential missions and promote adult literacy through public outreach and financial support. The Friends assist the literacy coordinator in reaching out to the community, forming new partnerships, and receiving grants and donations. A Friends-Library-city-state partnership has led to an expanded Adult Literacy Program which includes: family literacy, computer classes, anthology publications, book groups, leadership classes, and more.

Friends volunteers help raise funds for Library programs, such as the children and teen summer reading programs, Library programs, and the Adult Literacy Program. The Friends raise monies through memberships, bookstore sales, special sales, auctions, and private donations. Private donations directed to adult literacy are used as matching funds for literacy grants, events, and materials.

The Friends always seek new opportunities to reach out to the community. One volunteer highlighted her recent involvement at the Redlands Saturday Market, where she and other Friends volunteers shared information about the adult literacy program and the Library. She was amazed that many people did not know about A.K. Smiley Public Library or the Adult Literacy Program. Through this outreach, more than eight people volunteered to become literacy tutors.

Kim Green, a Friends board member, volunteer tutor, and Adult Literacy computer class instructor, shared: Volunteering as a tutor with the Adult Literacy Program led me to become involved with the Friends of the Library, and I’m very proud of what both organizations provide to the Redlands community. As a volunteer tutor, I have witnessed firsthand the life-changing power learning to read holds. What most of us take for granted – being able to understand job applications or driver license tests, helping our children with their homework, reading signs and menus – is a daunting if not impossible challenge for more than 20 percent of our community. The Adult Literacy Program is comprised of people of all ages and cultural and ethnic backgrounds, bound by the common belief that the ability to read, write, and communicate is imperative for connecting with our families, community, and world. I am incredibly proud to live where the powerful skill of literacy is available to anyone who expresses their interest and willingness to commit to the work necessary.

The Friends, literacy staff, and adult literacy volunteers witness the life-changing impact of adult literacy as adult learners reach their goals of obtaining new or better jobs, pursing their own education, helping their children with schoolwork, navigating medical decisions, volunteering in the community, earning their citizenship, and gaining self-esteem.

The Adult Literacy Program needs more volunteers to help adults improve their reading and writing skills. Please consider attending the next tutor orientation scheduled for August 22, 2023. If you have any questions or would like to attend the orientation, please contact Diane Shimota, Adult Literacy Coordinator, at 909.798.7565, ext. 4109 or email literacy@akspl.org

If you know someone who needs literacy services, please ask them to contact Diane Shimota. All literacy services are free and confidential. Training, materials, and ongoing support are provided. As many literacy volunteers say, “This is the best volunteer opportunity in Redlands!”